Question 1

Is there parking available?

Accepted Answer

The front four spots in the unit are reserved for Doctor Golf customers. You’re also welcome to use any unmarked spots in the lot.

Question 2

What should I wear?

Accepted Answer

Comfortable golf attire is recommended. Please wear clean indoor shoes (running shoes or spike-less golf shoes). Outdoor shoes and metal spikes are not permitted inside the bays. To preserve our indoor turf.

Question 3

Do I need to bring my own clubs?

Accepted Answer

Yes, we do not currently provide rentals.

Question 4

Do I need to bring my own golf balls?

Accepted Answer

Golf balls are provided, but players are welcome to use their own as well. To protect the simulator screens, only clean, unmarked balls may be used.

Question 5

Are food and drinks allowed in the facility?

Accepted Answer

Food and non-alcoholic beverages are welcome. ALCOHOL IS NOT PERMITTED anywhere in the facility. We ask players to avoid messy foods and to clean up after themselves so everyone can enjoy a tidy space.

Question 6

Do you have staff on-site?

Accepted Answer

We are an automated and therefore unmanned facility. However, we have an active support team — if you require any assistance, please reach out to info@doctorgolf.ca.

Question 7

How long does it take to play 18 holes indoors?

Accepted Answer

On average, one golfer can complete 18 holes in about 55 minutes. For groups, we recommend booking extra time to ensure you can warm up and finish your round comfortably.

Question 8

What happens if I want to play longer after my booking?

Accepted Answer

You can book another available time slot of your choosing on our website prior to your current session finishing.

Question 9

I didn’t receive a confirmation email/access key, what do I do?

Accepted Answer

Please contact info@doctorgolf.ca and our support team will assist you.

FAQ

Frequently Asked Questions