PRIVACY POLICY

Privacy Policy

Your privacy is important to us. It is Doctor Golf Indoor Simulator Inc.’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.doctorgolf.ca, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as your name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy to understand how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Effective date: August 12, 2025
Last updated: August 12, 2025

Information We Collect

We collect information from you in two ways:

Information you knowingly and actively provide when using or participating in any of our services, promotions, or offers.
Information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter errors while using the site, we may automatically collect data about the error and the circumstances surrounding it. This may include technical details about your device, what you were doing when the error occurred, and other related technical information.

While this information may not be personally identifying on its own, it may be possible to combine it with other data to identify individual persons.

Device Data

When you visit our website or interact with our services, we may automatically collect information about your device, such as:

Device type
Operating system

The data collected can depend on your device and software settings.

Personal Information

We may request personal information from you, which may include:

Name
Email
Phone/mobile number

User-Generated Content

We consider “user-generated content” to be materials voluntarily supplied by you for publication on our website or social media channels. This content will be associated with the account or email address used to submit it. Once posted, it may become public after review or vetting, and may be accessible to third parties not covered by this Privacy Policy.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so, and in such instances, we collect only what is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you:

Register for an account
Make a booking or payment
Enter competitions, contests, sweepstakes, or surveys
Subscribe to receive updates from us via email or social media channels
Post a comment, review, or otherwise participate in our online community
Use a mobile device or web browser to access our content
Contact us via email, social media, or similar technologies
Mention us on social media

We may collect, hold, use, and disclose this information for purposes including:

Providing you with our platform’s core features and services
Personalizing your experience on our website
Communicating with you
Analytics, market research, and business development (including improving our website and services)
Advertising and marketing, including sending promotional information we believe may be of interest to you
Internal record keeping and administrative purposes
Running competitions, sweepstakes, and/or offering additional benefits
Security and fraud prevention

We may also combine information we collect about you with general information or research data from other trusted sources.

Security of Your Personal Information

We use commercially acceptable means to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for selecting a strong password and maintaining its confidentiality, as well as securing your own information within our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as necessary to provide our services and for the purposes outlined in this Privacy Policy. If your personal information is no longer required, we will delete it or anonymize it by removing all identifying details.

However, we may retain certain information if required for legal, accounting, reporting, archiving, or research purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

A parent, subsidiary, or affiliate of our company
Third-party service providers (e.g., payment processors, hosting and server providers, advertisers, analytics platforms)
Our employees, contractors, and/or related entities
Business partners, sponsors, or promoters of any competition or event we run
Courts, tribunals, regulatory authorities, and law enforcement, as required by law
Third parties who assist us in providing products, services, or marketing
Third parties for the collection and processing of data

International Transfers of Personal Information

The personal information we collect is stored and/or processed in Canada, or where we and our partners, affiliates, and third-party providers maintain facilities. If we transfer your personal information to third parties in other countries, we will do so in compliance with applicable laws and will protect the information as described in this Privacy Policy.

Your Rights and Controlling Your Personal Information

You may choose to withhold personal information from us, understanding that it may affect your experience of our website or services. We will not discriminate against you for exercising your privacy rights.

If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time. You may unsubscribe from our email database or opt out of communications by using the unsubscribe link or contacting us directly.

You may request details of the personal information we hold about you, and we will take reasonable steps to correct any inaccuracies.

If you believe we have breached a data protection law, you may contact us to lodge a complaint. We will investigate and respond in writing. You may also contact a regulatory authority.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data stored on your device when you visit a website.

Types of Cookies We Use

Essential cookies: Enable core features like booking and account management.
Performance cookies: Track site usage and help us improve user experience.
Functionality cookies: Remember your preferences and settings.
Targeting/advertising cookies: Help deliver relevant promotional content.

You can instruct your browser to refuse cookies, but this may limit your access to some features.

Limits of Our Policy

Our website may link to external sites not operated by us. We have no control over the content and policies of those sites and cannot accept responsibility for their privacy practices.

Changes to This Policy

At our discretion, we may change this Privacy Policy to reflect updates to our business processes, current practices, or legal and regulatory requirements. If changes are significant, we will notify registered users and update the effective date.

Doctor Golf Indoor Simulator Inc.
info@doctorgolf.ca
1-962 Leathorne Street, London, Ontario